1. What We Collect (The Ingredients) 🌶️

To deliver the rich aromas of Wayanad straight to your doorstep, we collect a few essential details:

• Your Contact Info: Your name, shipping address, email, and phone number so our courier partners know exactly where to deliver your spice boxes.
• Your Account & Order History: Details of past purchases so you can easily reorder your favorite single-origin spices or honey blends.
• Secure Payment Info: When you pay via UPI, Credit/Debit cards, or Net Banking, your transactions are handled through encrypted, bank-grade payment gateways. We never store your card numbers or UPI PINs on our servers.
• Digital Footprints: Non-identifiable browsing data like your IP address, browser type, and pages visited, which help us make our website smoother and faster for you.

2. How We Use Your Information (The Recipe) 🍲

We use your data strictly to blend a seamless shopping experience for you:

• Fulfilling Orders: Packing, dispatching, and sending real-time tracking updates via SMS, Email, or WhatsApp.
• Customer Care: Helping you with product questions, custom spice recommendations, or shipment queries.
• Spicing Up Your Inbox (Optional): Sharing seasonal harvest announcements, recipes, and exclusive discount codes. (You can opt out with a single click anytime!)
• Protecting Our Store: Keeping our platform safe from unauthorized transactions or fraud.

3. Cookies & Digital Aromas 🍪

Just like the irresistible scent of freshly roasted cloves, "cookies" help our website remember who you are. They keep items safe in your shopping cart while you browse and ensure our pages load effortlessly. You can turn off cookies in your browser settings at any time, though some shopping features might not work as smoothly.

4. Who We Share With (Our Trusted Companions) 🚚

We never sell, trade, or rent your personal details to third parties. We only share necessary information with partners who help us bring Wayanad to your home:

• Delivery Partners: Courier services (e.g., India Post, Delhivery, Blue Dart) who need your shipping address to deliver your order.
• Payment Gateways: Secure payment partners (e.g., Razorpay, PhonePe) to process your transactions safely.
• Legal Authorities: Only if required by law or official government regulations.

5. Keeping Your Data Safe (The Freshness Lock) 🔒

We use industry-standard SSL (Secure Socket Layer) encryption across our website. Think of it as our digital airtight packaging—keeping your sensitive information safe from outside interference.

6. You Are in Control (Your Rights) 🌿

You own your data. At any time, you can:

• Request a copy of the personal information we hold about you.
• Update or correct your address and account details.
• Ask us to delete your personal account data from our records.
• Unsubscribe from marketing messages whenever you wish.